Tuesday, 17th of May 2016
Two years ago I decided to dye my hair for the first time, my colour of choice turned out to be red. Since that moment on, I have had my hair brown, red, black, with green and purple highlights, but still I found that red is my favourite.
To anyone who dyes their hair on a regular basis, one thing is known: the ink doesn't stay on for more than 2 months, so it is clear that a visit to the hairdresser or a do it alone moment at home is necessary to be repeated quite often.
I came to London after doing the all procedure at home, just a couple of weeks before my flight took place. Now, after a month and a half of being here, I was not happy at all with the state of my hair so I decided to take a gamble and go, for the first time, to a british hair salon.
I ended up going to a place near my house called Headmasters. The fact that it was near my house was one of the pros, but I had done a lot of research and gathered several opinions before, actually, doing an appointment there.
When I entered their salon, I found it quite modern and with top quality products, but appearances can be deceiving.
My hairdresser for the day was a bulgarian lady called Elena. From the first moment we introduced ourselves, we had immediate problems, mainly with communication since she couldn't understand english very well and I, despite my best efforts, was not being able to listen to her quiet, almost like a whisper, voice and with a strong accent.
We spent around 20 minutes arguing about colouring, since I wanted to dye my hair in a red tone and she immediately refused to and then proceded to force me to chose another colour, like pink.
I was starting to get angry and losing my patience, so I decided only to cut and do a treatment to my hair.
As normal, the next step was to wash my hair, but this turned out to be more complicated than necessary. My head was pushed back while Elena tried to drown me, while forcing hot water down my all face and back.
My patience was running thin, I was completely wet and with my mascara running through my face and neck, I looked like a clown. And by the way, the all time she was advertising products that I didn't need at all, making me feel like I was on Dragons' Den.
The cutting went fine, nothing special but then the nightmare came back. When it got to the part of blow drying my hair, and after I specifically told her I didn't want curls, I wanted a natural look, she proceded to do the exact opposite.
When I finally looked to the mirror, I was like Goldilocks. At that moment, I couldn't take it any longer, so with an obvious furious look on my face, I told her that she didn't do anything that I had asked her to do and that the final result was awful and not what was expected and agreed.
She tried to redo but I stepped out of the chair, with hair all over my back and dress (since she kept taking the towel that protects your hair from going inside your clothes) and went to pay.
She did try to apologize but it didn't help. I went back to my place, took another shower and did my hair the way I like it to be, but not before sending an email to their company describing my awful experience in their salon.
For one of the best hair salons in London, I was severely disappointed with the all procedure and now is quite difficult to trust another hairdresser here.
From a girl who wished she could erased that moment,
Mariana Fidalgo
To anyone who dyes their hair on a regular basis, one thing is known: the ink doesn't stay on for more than 2 months, so it is clear that a visit to the hairdresser or a do it alone moment at home is necessary to be repeated quite often.
I came to London after doing the all procedure at home, just a couple of weeks before my flight took place. Now, after a month and a half of being here, I was not happy at all with the state of my hair so I decided to take a gamble and go, for the first time, to a british hair salon.
I ended up going to a place near my house called Headmasters. The fact that it was near my house was one of the pros, but I had done a lot of research and gathered several opinions before, actually, doing an appointment there.
When I entered their salon, I found it quite modern and with top quality products, but appearances can be deceiving.
My hairdresser for the day was a bulgarian lady called Elena. From the first moment we introduced ourselves, we had immediate problems, mainly with communication since she couldn't understand english very well and I, despite my best efforts, was not being able to listen to her quiet, almost like a whisper, voice and with a strong accent.
We spent around 20 minutes arguing about colouring, since I wanted to dye my hair in a red tone and she immediately refused to and then proceded to force me to chose another colour, like pink.
I was starting to get angry and losing my patience, so I decided only to cut and do a treatment to my hair.
As normal, the next step was to wash my hair, but this turned out to be more complicated than necessary. My head was pushed back while Elena tried to drown me, while forcing hot water down my all face and back.
My patience was running thin, I was completely wet and with my mascara running through my face and neck, I looked like a clown. And by the way, the all time she was advertising products that I didn't need at all, making me feel like I was on Dragons' Den.
The cutting went fine, nothing special but then the nightmare came back. When it got to the part of blow drying my hair, and after I specifically told her I didn't want curls, I wanted a natural look, she proceded to do the exact opposite.
When I finally looked to the mirror, I was like Goldilocks. At that moment, I couldn't take it any longer, so with an obvious furious look on my face, I told her that she didn't do anything that I had asked her to do and that the final result was awful and not what was expected and agreed.
She tried to redo but I stepped out of the chair, with hair all over my back and dress (since she kept taking the towel that protects your hair from going inside your clothes) and went to pay.
She did try to apologize but it didn't help. I went back to my place, took another shower and did my hair the way I like it to be, but not before sending an email to their company describing my awful experience in their salon.
For one of the best hair salons in London, I was severely disappointed with the all procedure and now is quite difficult to trust another hairdresser here.
From a girl who wished she could erased that moment,
Mariana Fidalgo
Good heavens! I would have gone mental. This sounds extremely wrong.
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